Operations Manager, Information Technology

Chicago, Illinois


Company Description

Founded in 1966, Heitman LLC is a global real estate investment management firm with over $44 billion in assets under management. Heitman’s real estate investment strategies include direct investments in the equity or debt capitalization of a property or in the securities of listed and publicly traded real estate companies. Heitman serves a global client base with clients from North American, European, Middle Eastern and Asia-Pacific institutions, pension plans, foundations and corporations and individual investors. Headquartered in Chicago, with additional offices in North America, Europe, and Asia-Pacific, Heitman’s more than 325 employees offer specialized expertise – from a specific discipline to local insight.

This Opportunity

Our IT Operations team is in search of a highly organized, service focused operations manager to join their growing team! We are looking for a self-starter, who is highly collaborative, analytical and flexible. This role will report into the Head of Global IT Operations and Facilities and play a critical role in managing IT operations and new hire experiences.

The responsibilities of an Operations Manager include, but are not limited to:

  • Assist in vendor management on-boarding process
  • Coordinate cyber security assessments
  • Assist in maintaining business continuity plan
  • Assist with Records Management program
  • Coordinate yearly Business Continuity Training
  • Track and manage department budget
  • Manage corporate equipment and facilities leases
  • Conduct new hire IT training


  • 2 – 5 years’ experience in operations management
  • Bachelor’s degree with a focus on business, accounting or finance preferred
  • Strong Microsoft Office 365 skills
  • Excellent communicator with strong writing skills
  • Well-organized, detail oriented and deadline driven
  • Ability to prioritize tasks, work on multiple assignments, and manage requests from multiple business partners
  • Ability to work both independently and as part of a team with professionals at all levels
  • Highly analytical with strong problem-solving skills
  • Training experience a plus

The Heitman Difference – Culture

Our culture recognizes the importance of our biggest differentiator — our people. Heitman’s collaborative work environment gives our professionals the opportunity to build something together. Something too appealing to ignore and too rewarding to leave.

Our culture is driven by our core values: Respect, Commitment, Innovation, and Integrity. We strive to maintain an inclusive and collaborative environment where all ideas are welcome. Among many other Heitman sponsored programs, we encourage our employees to get out into the community and volunteer with their favorite organizations – you’ll even get paid time off to do just that!

Heitman offers an excellent compensation and benefits package, including medical, dental and life insurance, 401K plan with employer match, and a generous vacation/sick plan.

Additional Information

Interested professionals should apply via our website at Please make sure to select “careers” under the About tab to submit your cover letter and resume. If you are a Heitman employee, please make sure to apply using your Heitman email address.

Equal Employment Opportunity: Heitman is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, creed, religion, sex, age, national origin or ancestry, physical, medical or mental disability or condition (including, without limitation, HIV and AIDS), developmental disability, handicap, denial of family and medical care leave, denial of pregnancy leave, domestic partner status, status as a victim of sexual or domestic violence (or familial relationship to such victim), veteran status, marital status, sexual orientation, arrest records, citizenship status, criminal history that has been expunged, unfavorable discharge from the military, or any other basis protected by federal, state or local laws.